by Autodose Support | Jun 6, 2024
If someone has entered a script into Autodose but the start date is incorrect and needs to be adjusted, you can use the below steps to change the start date and insert the missing transactions. Usually, this will be due to their computer having issues or the internet...
by Autodose Support | Jun 6, 2024
Before you start, you need to make sure that the version of autodose you are using matches the version of autodose the client is using. You can check this on the WIN-Autodose server. On the Autodose log in page, select the “Options” button. Click the three...
by Autodose Support | Jun 6, 2024
If a value is incorrect in a transaction for a patient, use the below steps to adjust the transaction to what is needed. This is usually done if the start date of a script is adjusted and transactions in the past have been added and cannot be dosed normally. Open the...
by Autodose Support | Jun 6, 2024
If someone is unable to access the pump controls to load more fluid or do a calibration, you can reset the pump access password as follows: 1) Navigate to “Configuration” -> “Control Settings” -> “Opioid Options” 2) Click on “Pump access control:...
by Autodose Support | Jun 5, 2024
If a new user us having an issue with using the pumps (loading, dispensing), it may be due to the pumps not being installed/configured correctly. Navigate to “Configuration” -> “Dose Pumps” Enter the password and check down the bottom in the “Pumping Unit...
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